Case Manager (CD) – Assertive Community Treatment Team

May 30, 2021
Ashland, VA
Job Type



We are recruiting to fill two available seats.
Hanover Community Services Board (HCCSB) is seeking a Case Manager to join our Assertive Community Treatment Team. HCCSB's Assertive Community Treatment (ACT) Team offers a full range of support services to adults with Serious Mental Illness. In this role, you will be part of a multi-disciplinary team, promoting recovery and independence by helping people by teaching people coping skills needed to live in their communities safely and productively, engaging them in regular daily routines and healthy interactions. ACT Case Managers provide services in various community sites and the home of individuals receiving services. This position offers flexible scheduling. Because the ACT team provides support for individuals 365 days per year, ACT Case Managers work occasional evenings and a rotating schedule on weekends and holidays.

General Description : This is a professional position that is responsible for providing case management services for children and adults receiving Mental Health, Developmental Disability and Substance Use Disorder services. The incumbent performs complex tasks to determine, plan and manage services. Staff providing Developmental Disability services may be referred to as "Support Coordinators," providing "support coordination."

Organization : The Case Manager position is part of Hanover County's Career Development Program (CD). The Case Manager Ladder has three (3) levels: Case Manager I, II, and III. The Case Manager reports to either a Program Coordinator, Supports Coordination Supervisor or a Clinical Supervisor and supervises no staff.

Essential Functions :

  • Assesses client and family needs in order to determine level of care needed and service gaps.
  • Develops written case histories and individual service plans for client/family.
  • Coordinates, prepares and submits individual service plans for funding for DMAS approval.
  • Monitors clients changing needs and coordinates services accordingly.
  • Provides supportive counseling/consultation to clients and families.
  • Identifies resources to meet needs in housing, transportation, residential and other major service voids.
  • Maintains accurate records in accordance with local and State guidelines.
  • Performs related work as assigned.

Working Conditions :
A. Hazards

  • Customers - May have contact with difficult families and children.
  • Conditions -- May be exposed to places that are considered unsafe or unsanitary, often independently.

B. Environment

  • Office
  • Field

C. Physical Effort

  • Minimal

D. Non-Exempt

Knowledge, Skills and Abilities: Requires extensive knowledge of Medicaid and Department of Behavioral Health and Developmental Services policies and regulatory guidelines. Must be familiar with methods and theories of evaluation for mental illness, developmental disabilities and substance use disorders, implementation of service plans, and prevention/early intervention theories and concepts. Must be able to communicate effectively, both orally and in writing. Must be able to work and make judgments independently, as well as function as part of a team.

Education, Experience and Training: Bachelor's degree required preferably in a related field (master's degree preferred) with at least two (2) years of related work experience - OR - Any equivalent combination of education, experience and/or training sufficient to demonstrate the knowledge, skills and abilities is acceptable. Must meet the requirements Qualified Mental Health Professional (QMHP) designation.

Special Conditions:

  • Criminal Records Check, including fingerprinting
  • Valid Commonwealth of Virginia Driver's License
  • TB test (within 30 days of employment)
  • CPS (Child Protective Services) Check
  • Twelve-month probationary period
  • Work beyond normal work schedule, including on-call as needed

Revision Date : July 2018
Closing Date/Time: Continuous

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