Director – DTC Payment Strategy

Discovery Inc
Published
June 2, 2021
Location
Sterling, VA
Job Type
 

Description

Discovery Inc

Location: Sterling, VA, United States, 20116
Req ID: 2240

Responsibilities

  • Manage payment processing across Discovery
    • Act as Discovery's expert on payment processing
    • Drive standardization of processes and system functionality across payment processes
  • Establish and implement standard payment processes for the Direct to Consumer Order to Cash process.
    • Select the payment methods to be used, finding ways to address the markets fully while managing risk.
    • Monitor all payments, watching for factors impacting payment authorization rates and looking for ways to improve those rates.
  • Support onboarding of new businesses/brands/products into standard payment processes
    • Work with brands to assure that proposed offerings can be supported in payments without risking a poor customer experience
  • Lead implementation of specific billing/payment related projects
  • Work with customer service to resolve payment related issues
  • Lead all Direct to Consumer Brands to develop a plan for future state payment functions
    • Develop long term strategy
    • Develop priorities and a roadmap in conjunction with engineering.
    • Manage changes to priorities

Requirements

    • A combination of education, training, skills and experience in technical areas related to payments , ideally in a fast paced digital or direct to consumer environment
    • Bachelor's degree in Finance , Engineering, Marketing or equivalent skills.
    • Minimum of 7 years of relevant experience .
    • Ability to communicate and build relationships with all functional areas of the organization.
    • Ability to handle multiple fast moving projects simultaneously, work independently, and a strong attention to detail a must.
    • Self-starter with willingness to take initiative and to follow through on projects.
    • Demonstrated leadership skills
    • Payment industry experience required.

PI138151481

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